Help Center

Frequently Asked Questions

Shipping

How to track my order ?

When will I receive my order ?

I have received my tracking number but the tracking information is not moving/getting updated since 2 or more days. What should I do ?

My shipping information is incorrect, how can I change it ?

How to make sure my package gets delivered on time ?

Payments

What currency will I be charged in ?

My payment got deducted from my bank account/wallet but my order didn't get confirmed. What should I do ?

Returns and Exchanges

How do I return an item ?

I received the wrong item, what should I do ?